FAQ
See our most frequently asked questions
Quality of our Equipment
Quality of our Equipment
We are committed to providing high-quality fitness equipment that meets the needs of our customers. Our products are manufactured using durable materials and advanced technology to ensure they can withstand regular use and deliver optimal performance.
Here are some key points about the quality of our equipment:
- Durable Materials: We use high-grade steel, robust plastics, and premium cushioning materials in our equipment to ensure longevity and durability.
- Rigorous Testing: All our products undergo extensive testing to meet international safety and quality standards. This ensures that you receive reliable and safe equipment.
- Innovative Design: Our equipment is designed with the latest technology and ergonomic features to provide maximum comfort and efficiency during workouts.
- Warranty and Support: We offer comprehensive warranties on our products and provide excellent after-sales support to address any issues or concerns you may have.
- Customer Reviews: We pride ourselves on the positive feedback we receive from our customers. Many have reported significant satisfaction with the performance and durability of our equipment.
- Continuous Improvement: We constantly seek feedback and invest in research and development to improve our products and introduce new, innovative solutions to the market.
Explore our product line-up by visiting our Treadmill page.
Not sure what to purchase ?
Not sure what to purchase ?
If you're unsure which product to buy, consider your fitness goals, available space, and budget. Our customer service team is ready to assist you in finding the perfect equipment tailored to your needs. .
Can I trust you ?
Can I trust you ?
Trust our 26 years, with more than 20,000 happy customers nationwide and brand recognition from industry experts and several customer reviews on our products.
Warranty Information
Warranty Information
The warranty specifications are included in the in-box documentation supplied with the equipment upon purchase and begin on the invoice date of the original purchase. The warranty extends only to the original purchaser of the equipment and is non-transferable.
To ensure your equipment is covered under warranty, it must be purchased either directly from Jumbo Sports Physical Store or from our website. Jumbo Sports equipment carries the warranty applies only against manufacturing defects discovered within the warranty period.
Please refer to the warranty information included with your manual. If you have misplaced manual, you can reach out to us for it.
Additional Information:
- Maintenance Requirements: Regular maintenance and proper use as outlined in the user manual are essential to maintain warranty coverage.
- Exclusions: The warranty does not cover damages resulting from misuse, unauthorized repairs, or modifications.
- Service and Support: In case of a warranty claim, please contact our customer service with your proof of purchase and product details.
Return Policy
Return Policy
We offer return and exchange policy for equipment purchased through our stores or website. Kindly reach out to our customer service for further details.